Shipping policy
At Glittera Jewels, we are committed to delivering your jewelry safely and as quickly as possible. Please review our shipping policy below.
Processing Time
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales or holiday seasons, processing may take slightly longer.
Shipping Time
Estimated delivery times:
| Location | Estimated Delivery |
|---|---|
| Within India | 3–7 Business Days |
| Remote Areas | 5–10 Business Days |
| International (if available) | 7–21 Business Days |
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
- Free Shipping on all prepaid orders.
- Cash on Delivery (COD) charges (if applicable) will be shown during checkout.
- Any applicable customs duties or import taxes for international orders are the customer's responsibility.
Order Tracking
Once your order has been shipped, you will receive:
- Shipping confirmation email
- Tracking number
- Courier partner details
You can use the tracking number to monitor your shipment.
Delivery Information
Please ensure your shipping address and contact number are accurate.
We are not responsible for delays or failed deliveries caused by:
- Incorrect address
- Incorrect phone number
- Customer unavailable during delivery attempts
If a package is returned to us due to an incorrect address, additional shipping charges may apply.
Delayed Deliveries
While we work with trusted courier partners, delivery delays may occasionally occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Courier operational issues
- High order volumes
We appreciate your patience and understanding.
Lost or Damaged Packages
If your package is:
- Lost during transit
- Delivered damaged
- Missing items
Please contact us within 48 hours of delivery with:
- Your order number
- Photos of the package and product (if damaged)
We will investigate the issue and provide a suitable resolution.
International Shipping (Optional)
We currently ship internationally to selected countries.
Please note:
- Delivery times vary by destination.
- Customs duties, VAT, and import taxes are not included in the product price or shipping charges.
- These fees are the responsibility of the customer.
(Remove this section if you only ship within India.)
Failed Delivery Attempts
Courier partners usually make 2–3 delivery attempts.
If delivery cannot be completed, the package may be returned to us. Re-shipping charges may apply.
Order Changes & Cancellations
If you need to change or cancel your order, please contact us as soon as possible.
Once an order has been shipped, we are unable to modify the shipping address or cancel the order.
Contact Us
If you have any questions regarding shipping, feel free to contact us.
Email: support@glitterajewels.in
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)
Thank you for shopping with Glittera Jewels. We appreciate your trust and look forward to delivering timeless jewelry you'll love.